How must Scrum Teams handle communication with stakeholders?

Scrum Teams should communicate directly with stakeholders at any time as this fosters open collaboration and transparency. This approach allows for immediate feedback, clarification of requirements, and a better understanding of stakeholder needs, which are essential for building a product that truly satisfies those needs.

In Scrum, the role of the Product Owner is vital, but it should not be the sole conduit for communication. The entire Scrum Team benefits from direct engagement, as it encourages swift decision-making and enables the incorporation of stakeholder feedback into the development process without unnecessary delays. This direct communication can also enhance relationships and ensure that all parties are aligned in their vision and expectations for the product.

This practice aligns with the Agile principle of promoting stakeholder involvement throughout the product lifecycle, ensuring flexibility and responsiveness to change. By communicating directly with stakeholders when necessary, Scrum Teams can reinforce their commitment to delivering value and enhance the overall agility of the development process.